Ticket related FAQs

First of all, the sooner you book, the more chances you have to get the lowest tariffs.

Then, you need to choose the ,,Lowest fare" option from the page where you select the desired flight but you need to know that the lowest tariffs some conditions or tariff restrictions apply. Before final payment please read carefully all tariff regulations.

There are two ways to pay for your ticket: online, using a credit/debit card or off-line, exclusively at a TAROM agency office.

For payment you can use: Visa, Visa Electron, American Express, MasterCard. Full payment will be deducted from your credit/ debit card account at the time of purchasing.

For safety reasons please do not pay online using a public computer used by several persons (like those in internet cafes) or a computer that could have spyware, trojans or other viruses that can send your credit card data somewhere else.

For off-line payments please contact any TAROM agency. Please remember that, unless you pay within 48 hours a "cash" reservation from the moment it was generated, the system will automatically cancel that reservation. Once the reservation has been canceled, it cannot be reactivated. You should keep in mind that we cannot guarantee prolonged availability of the online reservable seats; first client - first served principle, is the base rule for the reservations engine. An offline payment reservation can only be guaranteed for 48 hours form its finalization.

Important: the ticket can be paid online when the reservation is made. If you ended the reservation process, online payment is not available any more.

All TAROM routes are e-ticketing eligible. For the reservation paid online, the e-ticket is automatically issued and sent via e-mail to the address mentioned at the reservation moment. You will receive also an e-mail confirmation for your reservation.For the reservation paid at the agency, the e-ticket will be issued by the agency only after payment completion.

Definitely yes. At this moment, more than 50 major airlines are using the same booking engine successfully. The system is provided by Amadeus, the biggest travel distribution company in Europe.

If you have reserved a ticket online and chose to pay at the agency, you can go within 48 hours form the reservation time to any TAROM agency and pay pay offline with PO, cheque etc.

All TAROM routes are eligible for electronic ticketing.

If the online payment is not confirmed, please contact the issuing bank of your credit /debit card.