IMPORTANT! For international destinations, it is MANDATORY to fill in the online forms requested by the authorities and to present all the documents requested to fulfill the travel conditions for Covid-19. Travel conditions for Covid-19 can be also founded on: https://www.mae.ro.

Article 6: Reservations

1. Reservation requirements
a) Reservations are recorded at Carrier's offices and at authorized agents. Confirmation of reservations will be subject to availability of seats. Upon request of the passenger Carrier will provide him with a written confirmation of his reservation (s).
b) Certain fares may have conditions which limit or exclude the passenger's right to change or cancel reservations.

2. Ticketing time limits
Carrier may cancel a reservation without notice if a passenger has not paid for the ticket prior to the specified ticketing time limit , as advised by Carrier or its authorized agent.

3. Personal data
The passenger recognizes that personal data has been given to Carrier for the purposes of making a reservation, purchasing a ticket, obtaining ancillary services, facilitating immigration and entry procedures and making available such data to government agencies, in connection with his travel. Carrier is further authorized to transmit such data for such purposes to its own offices, its authorized agents, other carriers, the providers of ancillary services or government authorities, in whatever country they may be located.

4. Advance seat reservation

4.1. Advance seat reservation is available on TAROM flights, having the possibility to choose a specific seating category (aisle, window or middle seat, seat with extra leg space or a seat at the emergency exit). Advance seat reservation (for a fee) is not mandatory and is valid only for flights operated by TAROM aircrafts.

4.2. Upon check-in or when the 'Check-in online' service is used, it is possible to request a specific seat, other than the one automatically allocated, provided that other seats to choose from are still available. The Carrier will endeavor to honor advance preferred seating assignments, but we cannot guarantee a specific seat, even if the Reservation is confirmed for that seat.
Also we do not guarantee the seat number purchased but only the selected category (window, aisle, emergency exit or extra leg space).

4.3. The Carrier reserves the right to assign or reassign seats at any time, even after boarding the aircraft for operational, safety or security reasons. If the advance seat reservation has been paid for and the flight has been cancelled or the fare has been changed to one for which the advance seats reservation is free of charge or if the seat has been reallocated for safety or operational reasons to another seat category, the Carrier will reimburse the cost of the seat category. The carrier will not reimburse the amount paid for the advance reservation seat if the passenger modifies or cancels the flight on his own initiative, if the passenger has been voluntarily, by paying a special tax at the airport, or involuntarily upgraded to Business cabin, or if the passenger has given incorrect information about his suitability to use a seat by the emergency exit.

5. Reconfirmation of reservations
a) Carrier will advise the passenger when reconfirmation of onward or return reservations is required and how and when this should be done. If Carrier requires the passenger to reconfirm reservations, failure to comply with any such requirement will entitle Carrier to cancel the onward or return reservation.
Should the passenger advise Carrier he still wishes to travel however, and should there be space available on the flight, Carrier will reinstate his reservations and transport the passenger. Should there be no space available on the flight, Carrier will use reasonable efforts to transport the passenger to his stopover or place of destination.
b) Passenger should check the reconfirmation requirements of any other Carrier involved in his journey with them. Where it is required, the passenger must reconfirm with the Carrier whose code appears for the flight in question on the ticket.

6. Cancellation of onward reservations
If a passenger does not show up for a flight, without advising Carrier in advance, Carrier may cancel onward and/or return reservations. However, if the passenger advises Carrier in advance, Carrier will not cancel passenger's subsequent flight reservation.

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