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Assistance

Before leaving for a trip you should have all the necessary information at hand. You will find out everything you need to know in this section.

  • Baggage
    • Hand baggage
    • Checked baggage
    • Special baggage
    • Prohibited and restricted goods
      • FORBIDDEN GOODS
      • RESTRICTED GOODS
      • GOODS FORBIDDEN FOR USE ON BOARD
    • Extra baggage
    • Problems with your baggage
    • Conditions of transport of weapons and ammunition
  • About your trip
    • Necessary travel documents
    • Advance passenger information
    • Check-in information
    • Children travelling unaccompanied
    • Customs clearance
    • People with disabilities
    • Electronic devices/smoking onboard of the TAROM aircrafts
    • Travelling with pets
      • In the cabin
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    • Airport security
    • Terms and conditions Special Offers
  • Assistance
    • Online booking
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    • Support for the online payment module
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  • Free services
  • SkyPriority Services
    • Airports and Benefits
    • About Sky Priority
    • Video
    • Questions and Answers
  • On board services
    • On board menu
    • Insight Magazine
    • IATA special menus
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Support for the online booking engine

Fill in this form if you encountered problems related to the operation of the online booking engine.

Have you paid for your flight on the Internet and want an invoice?

Please send us a message with complete invoicing data using the form located in the Support for the online payments module page.

TAROM Call Center

Call Center TAROM

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Online booking assistance

Here you can find the most important clarifications for any possible problems with the online booking system.

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Support for the online payment module

Fill in this form if you encountered problems related to the operation of online payment module.

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Online check-in problems

If you encounter problems in proceeding with the online check-in, please fill in the form below and we will assist you.

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Suggestions and complaints

Your opinion is important to us

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