
Conditions for additional services
Conditions for additional services
Please read carefully the conditions applicable to the optional services available when purchasing TAROM tickets.
"Time to Think" service (TTT) - 1. Application
With TTT, the selected fare is locked for 48 hours from the moment of booking. It can be purchased online; a confirmation email with the payment deadline will be sent. The booking remains "on hold" until payment is completed. If payment is not made within 48 hours, the booking is automatically cancelled. The child discount does not apply; infants are exempt. Available exclusively on flights marketed and operated by TAROM.
"Time to Think" service (TTT) - 2. Refund
The TTT option is non-refundable and is strictly personal and non-transferable.
"Onboard Menu" service - 1. Application
TAROM offers the possibility to pre-order preferred menus. Business passengers have catering included and can choose a premium menu at no extra cost. Economy passengers can pre-order for a fee, up to 24 hours before departure, via MMB, Call Centre, or agency. Hot meals are available on flights over 70 minutes (not on ATR aircraft). TAROM is not responsible for allergies or intolerances and may modify offerings based on aircraft type. The child discount does not apply.
"Onboard Menu" service - 2. Refund
Onboard Menu purchases are non-refundable. If you voluntarily change your flight, you may keep the same menu at no extra cost (if available). A refund is only possible if the Company cannot provide the paid menu for technical/operational reasons, aircraft change, overbooking, or involuntary rerouting; or if a voluntary ticket reissue at a Business class fare is requested more than 8 hours before departure.
"Advance Seat Reservation" service - 1. Application
Advance seat reservation (Standard or Preferred) is available on all TAROM flights, up to 48 hours before departure. A Standard seat is a regular Economy seat (window/aisle), while a Preferred seat offers extra legroom or an emergency exit location. TAROM guarantees the selected characteristic, not the specific seat number, and may reassign seats at any time for operational reasons. Passengers with special needs receive free advance seat reservation. Emergency exit seats require passengers to be over 18, physically and mentally fit, without children/infants, oxygen, reduced mobility, or pregnancy.
"Advance Seat Reservation" service - 2. Refund
The advance seat reservation service is non-refundable. If you voluntarily change your flight, you may select the same seat characteristic at no extra charge (if available). A refund is only possible if the Company cannot provide the seat with the paid characteristic for technical/operational reasons, overbooking, or involuntary rerouting; or if a voluntary ticket reissue at a fare without a seat charge is requested.