IMPORTANT! For certain international destinations, before arriving at the airport, it is MANDATORY to fill in the online forms requested by the authorities and to show at the check-in point the confirmation code

Details here

Suggestions and complaints

Your opinion is important to us

Your opinion is important to us.

Please send us your suggestions, referrals or complaints using the contact form below:

Flight complaints ->                       Baggage complaints ->                      Suggestions ->

You can also send referrals, suggestions or complaints by post to the following address:

TAROM Customer Relations
Address: Calea Bucurestilor nr. 224 F
Bucharest Henri Coanda International Airport
Otopeni, Ilfov County
Romania

We assure you that we will do our best efforts to provide you with a proper and efficient solution to the issues brought to our attention.

! In case you wish to change or cancel your booking or you have any question about your booking, please contact us at rezervari@tarom.ro; contact@tarom.ro

or

by phone (Monday -  Sunday: 08:00 - 22:00) at the following numbers:  

(004) 021 9978; (004) 0800 500 131 (TelVerde); (004) 0371 529 000
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