Online booking assistance
Here you can find the most important clarifications for any possible problems with the online booking system.
About booking
About the ticket
Find out the way to pay for and receive your ticket.
About changes
Have you changed your mind? Has something showed up? Find out what you can do in such cases.
- I would like to make an online booking for an unaccompanied minor; what are the necessary formalities?
- I booked a flight but I can no longer travel. Whom can I contact to have the ticket cancelled and have a refund?
Technical aspects
You may also need technical assistance to book a flight online.
- Is my personal and credit card information secured?
- What is encryption? How can encryption protect the information?
- My browser does not seem to work with your application. What is wrong?
SEE THE FAQS
Here you can find the most important clarifications for any possible problems with the online booking system.
TERMS AND CONDITIONS FOR ONLINE RESERVATIONS
Using the TAROM online booking system implies knowledge and acceptance of terms and conditions of use.