Important!
In accordance with EU Regulation N0 996/2010, article 20, starting with 01DEC 2010, the airlines are required to offer travellers the opportunity to give the name and contact details of a person to be contacted in the event of an accident.
According to this request, the sales agent have to inform passengers about this opportunity, at the time of reservation. Information related to emergency contact details collected from the passengers, will be included in a SSR PCTC line, in AIRIMP format.
The Amadeus users have to use the following format for SSR PCTC:
SR PCTC RO HK / SMITH MARK /GB 23456789.free-flow/P1
RO airline code where message to be sentl informationTAROM internal informTAROM internal informationation
REBOOKING COVID-19 PROCEDURE
COVID-19 RE-ISSUE FOR TICKETS WITH DOT FROM 01APR22
LIGHT FARES
EMD – TAROM SERVICES
CABIN BAGGAGE (CBBG) PROCEDURE
BAGGAGE REGULATIONS
EXTRA SEAT (EXST) PROCEDURE
When a passenger requires the use of an additional seat(s) for personal comfort, the additional charge shall be included on the passenger’s ticket in accordance with the following:
TRANSPORT OF WEAPONS AND AMMUNITION AS CHECKED BAGGAGE ON FLIGHTS OPERATED BY TAROM
Following the requirements of the European Union in the field of civil aviation security, we transmit below the Romanian regulations related to the transport of weapons and ammunition on the flights operated with own planes.
ONLINE RESERVATIONS
TAROM PROCEDURE – TEL AVIV TICKETS
The company TAROM has decided to apply the following working instruction for the passengers who have tickets issued in RO, for at least one-way travel to / from Tel Aviv, booked until July 31th, 2014:
INSTRUCTIONS FOR AGENTS REGARDING PRM
INSTRUCTIONS FOR AGENTS REGARDING PMR
PASSENGER NAME CORRECTION PROCEDURE
THE UNACCOMPANIED MINOR SERVICE FEE PROCEDURE
FORM DE TEST OW/RT SIMPLU PENTRU ARVNEXT
IRREGULARITIES
Please consult PHM (Passenger Handling Manual)- SECTION 5, ”IRREGULARITIES” which provide the assistance/services to passengers in the event of flight irregularities.
STRETCHER
- ACCEPTANCE
- BOOKING
- CHARGES AND ISSUANCE