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Home Complaints form Check-in Online

Complaints form Check-in Online

If you encounter problems in proceeding with the online check-in, please fill in the form below and we will assist you.

Thank you.


    Full Name (as shown in the electronic ticket): *

    E-mail: *

    The city of departure: *

    Point of destination: *

    On which date did you try to register online? *

    At what hour did you try to register online? *

    Flight number: *

    Date of flight: *

    Electronic ticket number: *

    Cancel online registration: *

    Problem Description (Exactly the words appearing in the error message that is displayed on the screen) *

    By submitting this form you express your express consent and that the personal data provided by you will be used for the purpose of processed by TAROM for the purpose of registration of the form and processing your request. According to Regulation (EU) 679/2016, you have the right to access and intervene on data, as well as the right not to be subject to a decision individual decision. You have the right to object to the processing of your data personal data concerning you and to request the erasure of data. To exercise these rights, you can submit a written request, dated and signed by e-mail to: [email protected].